Choosing A Programme For Your Child

How are the courses conducted? How will the teacher nurture my child?

All our interactive and engaging online live courses are taught by our outstanding teachers – selected Masters and Honours graduates of the world’s top 20 universities such as University of Cambridge, University of Oxford, Princeton University, NUS & NTU, including past top PSLE scorers, Gifted Education Programme (GEP) students and National and International Math Olympiad Winners, and former MOE Teachers. Our teachers are specially trained in Online Teaching and Learning Curriculum and Pedagogy best practices.

The courses are conducted Live Online via Think Academy’s in-house developed, EdTech-powered online classroom learning platform - Think Academy Student App (not Zoom/Google Meet) . Our App is designed specially for effective, interactive and engaging teaching and learning, enabling frequent, quality live teacher-student and student-student interactions, questions and answers, motivating educational games, rewards and prizes! Our teachers have real-time student participation and performance data to actively manage and pace each live lesson, plus provide differentiated learning feedback for each child after every lesson.

Your child's teacher will closely partner you and support your child throughout his or her learning journey. Prior to your child's first lesson, the teacher will have a discussion with you to understand your child’s learning needs and goals. Throughout the programme, your child's teacher will provide detailed, timely feedback on your child's homework and learning progress, regular discussions with you about his or her progress. They also provide timely assistance on any Math questions and clarifications!

Are lesson video playbacks available?

Yes, complimentary video playback recordings of live lessons which were taught during your child's course enrolment period are also available for up to 6 months after each live lesson.

How many students are there in each class?

We keep our class sizes small so that our teachers can provide timely, detailed attention, guidance and learning progress updates for every learner. Primary 1 to Primary 3 classes each have 8-12 students, while Primary 4 to Primary 6 classes each have 10-15 students.

Which programme should I enrol my child for?

You may refer to this overview of our programmes and enroll for the one that is the best match with your child's learning interests and goals.

If you would like more personalised advice, you may book a 1v1 Assessment with our teachers via the respective primary level's course page . If no suitable 1v1 Assessment timings are available, please reach out to us at WhatsApp (+65 9105 5348) or WeChat (TALSingapore) for assistance.

Are trial classes available?

Trial classes are available for registration here , or leave your contact details at the end of that page to be notified when new trial class timings are available.

In addition, upon enrolment for any of our programmes with 2 or more live lessons, your child's first scheduled live lesson is also considered a free trial, i.e. while full payment for the entire programme is required for course registration, you may request a full refund (excludes course material fee) via our Student Portal before the start of your child’s second scheduled live lesson.

Are pre-admission tests required?

Apart from our P1 to P3 Advanced School Math and P4 to P6 PSLE Math Excellence programmes, students will need to attain a minimum score in a timed Online Admission Test at the point of registration for any of our GEP, Math Olympiad and Competition Math & DSA programmes. This is to ensure your child has the foundational knowledge and skills to thrive in our highly rigorous programmes.

The tests range from 30 to 45 minutes each. For an accurate assessment, your child should attempt the Online Admission Test independently at a convenient time in one full setting. Pen/pencil and paper may be used for workings, calculators are not allowed.

When registering for a course, you will automatically be redirected to the appropriate Online Admission Test where applicable. Upon submission, you will receive a course recommendation.

For assistance regarding the Online Admission Tests, please message us via WhatsApp (+65 9105 5348) or WeChat (TALSingapore).

Can I enrol my child for more than one programme within the same level, e.g. both P2 Math Olympiad and P2 GEP Programmes?

Your child may only enrol for one programme per level. You may refer to the respective programme's learning goals and content and enroll for the programme that most closely matches you and your child's learning aims.

My child is an advanced learner, can he or she join programmes of a higher level with older peers instead?

Our programmes for each level are designed based on the cognitive development of children at each age. We recommend students to join programmes designed for their level. However, your child could take the course of interest's Online Admission Test and register based on the outcome – joining the higher of the two levels would be sufficient.

Can my child join the programme mid-way? Will we receive the course materials and video playback for the earlier lessons?

Yes, when enrolling mid-way through a programme, the programme fees payable are automatically pro-rated so that you only pay for upcoming live lessons and their accompanying course materials and video playbacks. Video playbacks of live lessons taught before your child's enrolment are not available for sale.

You may contact your child's teacher for summary notes on past lessons and use them to supplement your child's learning, and seek clarifications from the teacher.

For Parents of Current Think Academy Students

How will I know if I have successfully paid and registered for a course?

Upon successful course registration and completed payment, the screen will indicate ‘Registration Successful’ and you will receive a course registration confirmation email. Please check your junk/spam inbox, or contact us via WhatsApp (+65 9105 5348) or WeChat (TALSingapore).

Your teacher will also contact you no less than 48 hours before the course begins.

How can I check my course, payment and refund details?

You may check under your child's Student Portal .

Can I cancel my course booking or request a refund?

We have a flexible refund policy. If you do not wish to continue the programme at any point of time, request a refund for the remaining future live lessons via the Student Portal . Course material fees are not refundable.

I signed up for the wrong course (e.g. incorrect timing) – what can I do?

You can go to your child's Student Portal to reschedule the course.

Can I reschedule one or two lesson timings?

Yes, you may reschedule specific lesson dates and timings via your child's Student Portal . This is subject to availability of alternative timings with vacancies for the same lesson content. For each programme, you may reschedule no more than half of the total number of lessons within your child's enrolment period. We recommend planning ahead to reschedule lessons as early as possible.

Who can I contact for assistance?

If your child is enrolled in one of our programmes, you can contact your child’s teacher directly. Otherwise, please message us via WhatsApp (+65 9105 5348) or WeChat (TALSingapore) for assistance.

FAQ for Parents